We usually ship within 72 hours after the order is placed. During new product launches or major promotions, the shipping time may be delayed by 1–2 business days. For pre-order items, they will be shipped within 3–7 days after arrival at our warehouse. (Actual dispatch time may vary depending on warehouse status. Orders may be shipped earlier or slightly delayed. Thank you for your understanding.)

All of our products are 100% photographed in real life. Each item comes with detailed size and material descriptions. Please review the product details carefully before making a purchase.

We make every effort to present the true colors of our products through professional photography and post-editing. However, due to different display settings, slight color variations may still occur. If you have any concerns, please feel free to contact customer service.

Due to the special nature of baby and children’s products, if you discover quality issues, please contact customer service within 48 hours of receiving your order. We do not accept returns/exchanges due to personal reasons (e.g., dislike, wrong size, minor color difference, or loose threads). In such cases, the buyer is responsible for related shipping costs. All return/exchange requests must be made by contacting customer service in advance. We kindly ask for your understanding and cooperation to avoid negative feedback.